Quote Originally Posted by Cnlson View Post
i'm actually using Cura. is the setting available in it?
It's in the second tab, Advanced, Retraction Distance.
You could try playing with this value to check if you can get better prints.
But like the others already mentioned, this can be also some other failures.
I don't know your printer, can you see the extruder? Is the filament moving while retracting and after?