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Thread: Filament Stuck

  1. #1

    Question Filament Stuck

    Hello all,

    I was changing the filament in my Mod-T last night when it stopped extruding. I went through the load filament cycle, clipped the old stuff, and restarted the load process with the new stuff. Right after the Mod-T grabbed the new filament it stopped pulling. Now when I try to load or print nothing comes out. I can still feel heat coming from the tip when it is warmed up.

    Have any of you ran in to this problem?

    I'm awaiting a response from the New Matter help team, but I thought I'd ask here just in case anyone has already overcome this issue.

  2. #2
    New Matter's customer service helped me out! Yay!

  3. #3


    Quote Originally Posted by Gallafayo View Post
    New Matter's customer service helped me out! Yay!
    can you help me out by telling me what they did? or what they made you do?

  4. #4
    I can?t remember, I returned the printer soon after this. I think I had to heat it up, loosen the nozzle, cool it down, take off the nozzle, and then take the filament out. I could be remembering incorrectly though!

  5. #5
    A great case for understanding how to solve a similar problem

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