Gray Screen in Microsoft's 3D Scan app

[awerby]

Bad cables?

[dommer2029]

Bad cables?

I appreciate your interest in brainstorming this with me, but the reason I'm at a loss for an explanation is that I have run the Kinect Configuration Verifier and it reports no issues. The Verifier tool (see https://developer.microsoft.com/en-u...hardware-setup) actually shows me a 30 FPS video feed received from my Kinect, but 3D Scan just gives me a gray screen. If it were a hardware problem, I would expect the Configuration Verifier to also be unable to access the Kinect.

EDIT: Way deep down in the thread regarding compatible USB cards that you posted before, someone posted a response saying that they had tried a Renesas D720202 chipset card and that they were able to use the Kinect for a number of things, but got a grey screen in 3D Scan. That's the same chipset that my SIIG card uses. So let me just ask this: If 3D Scan is working for you personally, what USB 3.0 card are you using?