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Thread: New CTC printer came broken
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02-28-2016, 06:37 PM #10
- Join Date
- Dec 2015
- Posts
- 80
Have you contacted the seller first?
Of course there are different sellers, but I've had pretty good comms with the seller I bought from.
Gave me a partial refund,
Sent replacement PSU
Sent replacement motor cable.
If you are lucky, the seller sent the item insured.
You can ask the seller to make a claim against the courier to get a replacement printer that way.
A lot of chinese sellers want to keep good feedback on ebay, I would have contacted them before starting any case.
So before contacting Paypal, email the guy and either ask them to swap the printer with another, or make a claim against the courier.
Please explain to me how to...
05-17-2024, 12:15 PM in 3D Printer Parts, Filament & Materials