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03-07-2014, 10:13 PM #1
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- Mar 2014
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- 2
Thanks!! I'm very impressed with the quality of the prints for a company who has designed everything from the ground up. I must say that I like the rigid aluminum frame of Zortrax over the plastic of UM2. Never played with a UM2 though. The Zortrax is very solid. I hope you are happy in whatever direction you go.
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03-08-2014, 01:51 AM #2
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- Mar 2014
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- 19
@yosemiteSam
You are behaving like lawyer but you do not differentiate between warranty and guarantee.
@kyle
You must understand that Zortrax has only been out for a few months. Improvements will be made.
I'm pretty sure the first cell phone was not even close to what it is today. (I had one, Motorola brick, now Galaxy S4) I feel sorry for you.
You want the very best out of the gate. Just doesn't happen.
I want to know what i'm paying for, instead of getting sanded components. No computer, phone, IT big company does that.
Your attitude will change in time. (If it doesn't, I feel sorry for you)
You don't seem to understand how technology progresses. WITH FEEDBACK FROM USERS!!!!
How can they, you bought the printer now you are defending it.
Good luck in your endeavours..
@atoff
The Zortrax has a 1-year warranty, Makerbot offers a 6 months warranty, and Ultimaker offers a 3-month warranty. Your argument there is invalid.
You should have mentioned Apple, "http://www.techcentral.ie/eu-law-forces-apple-two-year-warranty/"
http://www.apple.com/uk/legal/statutory-warranty/
I also believe I saw your angry post on 3DERS about Zortrax raising the price of the filament for the EU customers, yet you don't even own the printer?
http://zortrax.com/forum/viewtopic.php?id=155
Real filament price is 12$ as was again posted on zortrax forum, if the post is not deleted yet. Since you buy from china at this low cost you pay no tax or vat.
@Martin Orlanowski
Seems that you have some personal business to hate Zortrax, I don't want to discuss with you as I wrote in previous post you wasted enough of internet space and whichever I wrote you turn it into next offensive posts.Last edited by huberbobas; 03-08-2014 at 02:12 AM.
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03-08-2014, 03:24 AM #3
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03-08-2014, 04:42 AM #4
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- Mar 2014
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- 19
perhaps you should read difference between warranty and guarantee
yourself.
http://www.access-legal.co.uk/free-l...ranty-1314.htm
if zortrax would be only the manufacturer there would be requirements placed by, since zoltrax is also seller, then they need to respect law that specifies 2 years warranty from seller to consumer/"buyer" or "customer"
In some EU countries the consumer is specified with another word "buyer" or "customer" that means that 2 years warranty even applies to business customers in those countries. Zortrax not happy with this? they should contact EU. They bluntly shouted about filament price doubled price "We can say BIG THANKS for European government." They should apply this to themselves too.
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03-08-2014, 09:00 AM #5
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03-08-2014, 09:10 AM #6
http://zortrax.com/z-care-warranty
http://eu.store.zortrax.com/index.ph...&product_id=50
Option only for companies
For retail customers 12 month Z-Care Warranty is FREE
That tells you they do have a year warranty,
I would like to get this back on topic a bit, As this is becoming more like a debate against a few users,
I bet the user that started this topic knows everything he needs to know, He can basicly make his choice already,
If he has any questions he can still ask them but the last few posts werent realy anymore about helping the topic starter anymore.
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03-28-2014, 03:16 PM #7
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- Mar 2014
- Posts
- 8
Sam..... Check your PMs!!
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03-08-2014, 04:53 AM #8
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- Mar 2014
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- 19
Perhaps this proves to you that there is bottom print problem, if it can't be solved by this user even with 2 fans !
Video at: http://www.youtube.com/watch?v=qH0fJ...Kt3wnSYNS4ZSOQ
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03-08-2014, 07:39 AM #9
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- Mar 2014
- Posts
- 3
@huberbobas
Smart try but look at comment leaved by user which uploaded this video.
"This message is towards huberbobas. Two fans is just my own testing and has nothing to do with the ability to print underside off spehre. This is just the nature off FDM printing. Also no support is used."
PS. I didn't contacted with this user I see that he made reaction for your 'work' by himself.
Best Regards
Have a nice hate.Last edited by Martin Olchanowski; 03-09-2014 at 05:00 AM.
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03-08-2014, 08:17 AM #10
- Join Date
- Mar 2014
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- 1
@huberbobas aka @hacklordsniper I don't know how many money Ultimaker team paid for this non-sense posts but this is very sad that they earn money for people like you
About warranty you should go to school and learn read with understanding. May I explain you briefly differences between the manufacturers warranty and guarantee.
Guarantee in EU is always on 2 years - for every products which you will buy. If you will buy UM, MB, Zortrax, or any RepRap printer you always have 2 years guarantee. Many companies change guarantee on their description in Manufacturers warranty. In true they not give any Manufacturers warranty, because they are obligated give 2 years guarantee. More informations about guarantee you will find on google. The sellers is not obligated include this informations on product description.
Guarantee has many limitations and you should not be interpreted so that it printer will breaks for you, and the seller is obligated to repair or replace it, this rules it has a manufacturers warranty.
Manufacturers warranty is not mandatory, and does not have to be given to the sold product. Only the best companies give Manufacturers warranty on 1 or 2 years.
As I know:
- Ultimaker have warranty for 3 months - poor information about warranty rules, I'm really afraid about fact if this company not break rules...: https://www.ultimaker.com/spree/uplo...of-service.pdf
- Makerbot have warranty for 6 months
- Zortrax have warranty for 12 months! - full description about warranty: http://zortrax.com/z-care-warranty
First you should learn more if you will want write something about law etc.
Another issue that of me wonders where you found the unhappy backers from the Kickstarter? Most of them are on Zortrax forum, and have not found anywhere information that were unhappy
Again, you write about something of which you have no idea. Now I know why you have been banned from their forum BECAUSE YOU ARE LIAR!
I hope, and I wish you that you will be banned here.
No regards
JimmyLast edited by Jimmy; 03-08-2014 at 08:21 AM.
Qidi X Plus 3 Paper thin first...
05-27-2024, 01:15 AM in General 3D Printing Discussion