It looks like 3dp11 is the Hic Technologies' (manufacturer) part number for the 3d printer.

The 3d community here is really awsome; post a picture of the circuit board. I'm sure it's one of only 3-4 boards used in printers, and sombody will recognize it.
You could, (depending on your threshold level for pain) call Hic Technologies (www.hic3dprinter .com).
But, give the community here, a chance to help first.

Wes