Makerbot Replicator first print failure

[dgiang]

I'm brand new to 3D printing and just got a Makerbot Replicator at work. Trying it out for the first time, this was the result:

IMG_3335.jpg

The extruder kept hitting the material that was already deposited. Error 46 showed up on the LCD screen, but the makerbot support site doesn't list this error. I tried to restart, but many other errors appeared. Can anyone help me out?

Thanks!

[curious aardvark]

is this a 5th gen machine ? or something that should work ?

[dgiang]

Yeah, it's 5th gen.

[3dex ltd]

What slicer are you using? It might be how you've set up your slicer?

[dgiang]

I'm using the Makerbot slicer, all default values. This was the first print straight out of the box.