Any Problem Contact Me

[Alfred_technical_support]

Not bug really.
It will affect asc that another file format.
And with the stl, we need the data without complete.

[hatred69]

Hi Alfred, I received my scanner a couple of days ago and was able to set it up and complete calibration. Unfortunately when I attempt my first scan, like the guy earlier in this thread the software crashes to the desktop. I have tried reinstalling and no luck. One thing I am doing differently is that I am using an VGA to DVI adapter as my video card has only 4 display ports and two DVI ports, so no native VGA or HDMI ports to plug into. The card has 8gb of memory on it so I think Im ok there. Any help and or advice you could offer would be appreciated, and thank you in advance.