Is it normal for about 3mm of the model to be cut off from the bottom of the turntable up? Every scan I have done so far the model gets chopped off even when I have the object straight up with no inside pockets. For example when I scan a bottle of wood glue, everything from under the barcode is chopped off. I have the spacing correct to the mat and the angle as shown in the video. Is this a calibration error? Should I run it again?