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  1. 11-19-2015, 07:23 PM #1
    jimc
    jimc is offline
    Engineer
    Join Date
    Oct 2013
    Location
    new jersey
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    752
    dont submit your support question through the s3d website. email them at support@simplify3d.com. all the people i have heard complain about the support has been when they use their website. i know on my own website that when i had an entry form available that i would get blasted with spam from bots. sometimes i would get over 1000 per day. it makes it impossible to find the real people needing help. i have had s3d for over 3 years now and never once got my email unanswered.
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  2. 11-19-2015, 08:06 PM #2
    Ward
    Ward is offline
    Technologist Ward's Avatar
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    Aug 2015
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    190
    Quote Originally Posted by jimc View Post
    dont submit your support question through the s3d website. email them at support@simplify3d.com. all the people i have heard complain about the support has been when they use their website. i know on my own website that when i had an entry form available that i would get blasted with spam from bots. sometimes i would get over 1000 per day. it makes it impossible to find the real people needing help. i have had s3d for over 3 years now and never once got my email unanswered.
    Ahhhhh
    Thank you for that. I'll give it a try.
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