I am keeping my machine, because I see it as a foundation... a semi-completed project by Solidoodle, at best... but still a foundation to work on.

Yes, their customer support is worthless. SoliCare is worthless, so I've asked for a refund on that service SEVERAL TIMES, still with no answer from them. Good luck trying to return your machine, Tonesy.

I do hope you understand (from a previous post of yours) that Repetier-Host is simply a host for the machine to connect to. It does not control your print quality in any way. Skeinforge or Slic3r are the programs you need to be tweaking, not Repetier-Host. (Both Skeinforge and Slic3r are included with the installation. (I'll try to post the settings I'm using, soon.)

Thanks. Hang in there, man... I know it's frustrating.