Ender 3 Pro Screen Issue

[hardcorescythe]

Hello! I recently got a Creality Ender 3-Pro 3d printer and i am having an issue where if i put an sd card in it's slot,the screen does not work, and if i turn it on without the sd card,then insert it, it does not read the sd card. I want to know if anyone else has had this issue, i wish to find help.


Also, if i put the sd card into my computer,it does not read it.The sd card i am using is the one which came with the 3d printer.

And the error first happened while i was printing an object.