Purchased a Makerbot Replicator 2x on November 25, 2015. The promotion was that you got 5 free rolls of filiment with purchase. Sales guys were quick to answer back and help out until credit card was charged for the purchase. They now don't respond in a timely fashion...and finally responded today that the filament won't ship for another 2 weeks! Unless I purchase elsewhere, I am stuck.

Would have been nice if they would notify you before making the purchase that the filament needed to be purchased separately unless you want to wait a full month for the "free" ones...or that customer service drops off the face of the earth once credit card clears.

Very unhappy and wish I went elsewhere.