Hi All,

I am new to the 3D printing fraternity, so please ease me in gently, (also I apologize if this is in the wrong section, please advise where it should be if so)

I have just purchased a 3D printer and seem to be getting off to a good start which is promising,
So far though I am working with the free roll of filament that was sent with the printer, so I haven't been all that adventurous yet,

My question is this:-

So far as i say I have only been working with one roll of filament, and I have happened to load it in the right hand extruder, and leveled the plate to this reference point.
The left hand extruder however, appears to be about 2-3 mm higher than the right hand. this was how it came out of the box.
Is this correct, it seems to be that if you wanted t use 2 materials in one build, the right hand extruder would potentially interfere with the print?

Do I need to reset? is this faulty? any help would be gratefully received.

Thanks All