Ender 3 Pro - Stuck while Printing

[AanandB]

While printing, the Ender 3 pro extruder goes off to the edge, the side of the printer and just gets stuck there.

This is demonstrated in the following video: https://tinyurl.com/y4dy5xdx

Please help!

[Roberts_Clif]

This could be the cables are mislabeled, this happens once in a while.

If you follow the cable from the controller to the stepper motor and from the end_stop switch to the correct location on the controller.
This is the only way to see it the are correctly labeled.

[Gambo]

Please can we have some more details.

1 is this a new machine that has never been used before
2 Does this happen when you use Auto Home for leveling

[AanandB]

Please can we have some more details.

1 is this a new machine that has never been used before
2 Does this happen when you use Auto Home for leveling

1 new machine that hasn't been used before
2 yes this is after auto home levelling

[AanandB]

This could be the cables are mislabeled, this happens once in a while.

If you follow the cable from the controller to the stepper motor and from the end_stop switch to the correct location on the controller.
This is the only way to see it the are correctly labeled.

Dude you're a life saver. I love you

[finlay31]

In the beginning of some of my prints, the extruder makes a popping noise so I replaced the extruder release arm. It's still happening and I have made sure nothing is too tight or too loose and racked my brain trying to figure it out. I know e-steps are talked about, but how do I figure those out? Any suggestions would be totally appreciated!