I am really at wits ends. I just received a new ender v2 neo yesterday. I was able to print a few prints but now it is locked up on the creality start up screen. I have searched for issues and found potential problems with the thermister wires at the nozzle or the firmware. I have checked and can not find anything wrong with the thermister wiring. I have downloaded the latest firmware and installed it onto a memory card but when I try and install it when I start up the printer it will not install the firmware. I dont know what to do with this thing. Any advise what I can do?
thanks
Jeff