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  1. #11
    Super Moderator
    Join Date
    May 2020
    Posts
    595
    Maybe the email link to Qidi would get you a more qualified personal response to your problem, it's free and you have nothing to lose.

  2. #12
    I had already ordered a new x/y motor and cable (the original cable was not removable from the motor) when I suspected that was the problem and was going to email support to either confirm or reject my suspicion. It doesn't hurt to have extra parts if I was wrong (since it's getting harder and harder to find parts for the x-one) but never did get around to emailing them. But the parts arrived the other day and I've now had 6 successful prints with no issues

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