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  1. #1

    Qidi X Maker Software Issues

    I purchased a Qidi X-Maker for my granddaughter for Christmas and when we tried to install the software on her Microsoft Surface Pro 7 computer, it gave us an error message: "This app can't run on your PC. To find a version for your PC check with the software publisher". I contacted Qidi support and they said to make sure it is a 64 bit computer (which it is) and that it was running the latest version of Windows 10 (which it is). Did anyone else ever run into this problem or know the cure?I have a MacBook Pro and the software works good on it, but she would like to have it work on her computer so she doesn't have to use mine.

  2. #2
    Super Moderator curious aardvark's Avatar
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    Jul 2014
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    the version of windows that microsoft install on their tablets is slightly modified.

    Also make sure it's not running is 'S' mode.
    Stands for STUPID and is what most newish machines are now coming with.

    If it is in stupid mode it won't install ANYTHING that isn't in the microsoft app store - ie: most of what most people use.

    Google - remove windows 10 s mode.
    basically you go into security and update settings and go to the store and it'll let you change it to normal (useable) winodws mode.

    If it's not that, then no idea.

  3. #3
    There are lots of bugs when it comes to this. Have you tried asking for support about this matter? Maybe it's an easy fix like uninstalling it and installing it again. Or a box that shouldn't have a tick. Sites like www.office.com/setup are offering you the possibility of installing everything related to these programs without having to worry about much. I must admit that I am pretty good with computers and lots of friends are asking me to do simple things for them like installing a program. The good thing is that I am always willing to help
    Last edited by Makayla; 06-04-2021 at 11:48 AM.

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