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Thread: Filament Stuck

  1. #1

    Question Filament Stuck

    Hello all,

    I was changing the filament in my Mod-T last night when it stopped extruding. I went through the load filament cycle, clipped the old stuff, and restarted the load process with the new stuff. Right after the Mod-T grabbed the new filament it stopped pulling. Now when I try to load or print nothing comes out. I can still feel heat coming from the tip when it is warmed up.

    Have any of you ran in to this problem?

    I'm awaiting a response from the New Matter help team, but I thought I'd ask here just in case anyone has already overcome this issue.

  2. #2
    New Matter's customer service helped me out! Yay!

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