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  1. #1

    new matter mod t help

    just received the new matter mod t printer, im going thru the setup process and it gives me a warning that i can not proceed because printer is linked to a previous account and i need to unlink it before i continue setting it up with my account. How is this possible since its supposed to be a brand new printer? can anyone help? Thanks.

  2. #2
    Engineer Marm's Avatar
    Join Date
    Sep 2014
    Posts
    629
    Add Marm on Thingiverse
    call the manufacturer.

  3. #3
    Super Moderator curious aardvark's Avatar
    Join Date
    Jul 2014
    Posts
    8,818
    sounds like you got a refurb. Can you do a factory reset on the firmware ?

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