Simplify3D - paid but no access ????

[Ward]

wihich you never mentioned - we're not psychic.

If you want answers - try and give some information to base them on :-)

From the OP.....

But I've received NO emails and can get no access to the software.
It says you get instant access after paying?

If I didn't receive ANY emails from them, how would I ever get access? They have to email you the links.

[curious aardvark]

no they don't. you login to your username - as i explained.

[ServiceXp]

no they don't. you login to your username - as i explained.

I don't think that is the case. If I remember correctly, I could not gain access to my account until they granted access. I don't remember the specifics, but I do remember that I took like 2 days to get in.

[Ward]

I don't think that is the case. If I remember correctly, I could not gain access to my account until they granted access. I don't remember the specifics, but I do remember that I took like 2 days to get in.

Thank you.

No emails....no access.

Maybe they changed something since the time CA signed up. Who knows.

Can we move on now ?
I already said they helped me as soon as they got back from TG holiday. Best I could have asked for.
All is well.