Taking into account of the correspondence between the projection resolution and camera resolution, in order to avoid the projection of the grid scan data fringe phenomenon, the camera's focus is not...
Type: Posts; User: Alfred_technical_support
Taking into account of the correspondence between the projection resolution and camera resolution, in order to avoid the projection of the grid scan data fringe phenomenon, the camera's focus is not...
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1.What we mean 20cm is we can scan this size range very easily on turntable.
it is right that the max single range is 17cm around, but we can lay down the object into other...
Could you tell me more information?
Maybe with email, some pictures will be good.
Hi everyone,
Please make sure that when you install the software, the internet and hardware is connected well.
One more thing, close the anti-virus software and the firewall.
If you don't know how...
About this, we set a cutoff plane, and anything below it will be deleted.
In order to avoid dirty on turntalbe.
Maybe the setting of the height is too big, but you can adujst a setting.
Please...
Mine is alfred_yang@shining3d.com
Could you tell me yours?
If it's possible, I want to communicate with you personally with email or skype?
Can you？
Not bug really.
It will affect asc that another file format.
And with the stl, we need the data without complete.
Does your problem be fixed?
About 1.5
First, do you calibrate, before scan?
Second, do you press the power button of scanner on the back? What the scanner projects?
Usually, before you open the software, it should be the...
any picture about that?
May I know where you launch the uninstalling software?
In Control Panel or with ourselves' unintalling programe?
Could you tell me more details?
About when?
Exactly when you click the scan button or during scanning, or in the process of mesh?
It is alway the same step? not random?
I don't think the default of screen resolution will be 1024*768.
It will be change maybe, but I have not hearded for now.
win7 64bit\win 8 64bit\win 10 64bit
bootcamp is designed for mac with cpu of intel.
Our software can work on Windows 10.
So no need to use bootcamp or parallels desktop.
I tested the VMWare workstation which is another software like Parallels Desktop.
But it didn't work.
I think you needn't install this one.
Our software also works on the Windows 10.
It's nothing.
If you have any advice, please tell me.
Thank you.
Good news, and any problem you have met, you can cotact me.
my email is yangjianlong@shining3d.com
You can enlarge the view by Mouse Scroll Wheel.
Add one thing, you can rotate the scanning by press Mouse Left Button and move Mouse.
And move by adding pressing a Ctrl key.
Please make sure the Mac has discrete video card, if not ,I am not sure it will work.
With Windows, we can see from the device manager.
There is a item called Display adaptors, if you can't find...
You can use the button of Identify to show the number of the screen.
So you can tell which is you desktop and which is belong to the scanner.
and the screen of your PC, need to be the mainscreen....
"PC" and "CVBS" text in the top right
That means the VGA cable has not been connect correctly.
Or you didn't set the screen resolution rightly.
If you still have this situation, contact me (...
hey guys,please remeber the scanner is optical device, so the light will obviously affect the scanning.and there is a preview window on the left under the turntable mode and calibrating mode.with...