Help with MKS Gen L V1.0 Ender 3

Hi all so when i connect to my new MKS GenL board i get the below picture. It says device has an issue. I have trouble programming ir because it shows under USB af a fault instead of as a com port.I have VP installed and when i connect to the old Ender 3 board i get a com port.I dont know what direction to go from here ?Help :)RobertUpdate it turns out being new got me again. I didn't know i needed to install the stepper drivers on this board. They are in the mail. Ya learn something everyday and sometimes every hour in the 3d print world