Ditto Pro 3D error message

I will start by saying I'm new to 3D printing. I just took a position as tech director for one of our local schools and we have a Ditto Pro in the computer lab. I've been playing with it a little just trying to learn it so I can answer questions and help others. While printing an object last week, about a 6.5 hour print, the printer stopped partway through and had an error message of "Max Temp Reached".Is this probably just one of those "sometimes things happen" instances or is there something I can do to help avoid this in the future?Thanks