xzyscan has stopped working

Hi all,

I am new to 3d printing and I purchased an XYZ Printing da Vinci 1.0 AiO printer which prints just great.

Trouble is, I can't get the xyzscan software to co-operate.

The scanner is calibrated and works fine and scans ok giving me a good scan preview but as soon as I proceed in the software I get a Windows error message: "xyzscan has stopped working".

Sounds like a Windows compatibility issue between the xyzscan software and Windows?

I have all the latest firmware and software versions installed on Windows 10 (God help me).

Any advice?

Thanks

Richard

I think that software Only works with a DaVinci printer, correct ?
If so, I doubt that many on this forum has tried it .

I think I would try to find a W-7 OS computer to try first.

Note: Only scan we have used is 123D-Catch photo-scanner and it works fairly well
but still needs a lot of editing to get it correct enough to print