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  1. #11
    Student
    Join Date
    Jul 2015
    Location
    Calif.
    Posts
    25
    Hi Sorry, No manual does not work. only the upper window shows up with the scan but the scan part to be aligned does not come up in the window. I have tried reinstalling and reboot and recalibrate. Non of this seams to fix it.

  2. #12
    Technologist
    Join Date
    Jul 2014
    Location
    UK
    Posts
    106
    Very strange, I haven't had that problem so I can't advise on it but you could try emailing Einscan support.
    They were very quick to reply to another issue I had.

  3. #13
    Student
    Join Date
    Jul 2015
    Location
    Calif.
    Posts
    25
    I have sent a support request.
    Thanks

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