Makerbot Replicator 2X heated platform

[lmw94002]

Hello all,

I have a Replicator 2X... unfortunately we had a meltdown and those extruder assemblies are so expensive. We only really ever use a single print material so we were able to make a single functional extruder and get the wiring all sorted. It even works well. The one issue is now when I try to use the Makerbot Desktop software, I no longer have the option to enable the heated bed when printing PLA.

If I go Devices > Select Type of Device > Replicator 2X ... Then click "SETTINGS", i see the option in the Temperature tab to use the Heated bed. If I select my "Replicator 2X (USB)" that appears in my Devices dropdown, I don't have that open when I click "SETTINGS". I'm not sure what is going on.

I've factory defaulted the printer and worked through everything but not sure what's going on... I thought maybe I could add some startup GCODE? I'd rather just get it to work as it should (or used to). I know the bed works as we can preheat it just fine.

Any ideas appreciated.

[MBSupport]

Sorry to hear about that meltdown! It may be caused by the PLA. I do not recommend for customers to use PLA with their Replicator 2X. It is optimized for ABS. Also, PLA should not be used with a heated build plate. It will cause further issues. Likely this option is not available in MakerBot Desktop to prevent these sorts of issues.

[lmw94002]

OK, so here is the weirdness we seem to have discovered. After ensuring we have the latest firmware and makerbot desktop software...

We have the 2nd Extruder & components completely removed. If we set the Replicator 2X TOOL COUNT to "single" ... the Makerbot Desktop detects the makerbot as only the Replicator2, not 2X. As a Replicator 2, the ABS/heatbed additional settings are disabled. Also the platform size is incorrect.

If we keep the TOOL COUNT to "dual", on power up we get a Heating Failure #4. But the Makerbot software seems to work as expected for a 2X.

So it seems the software is unable to support a Replicator 2X with a single extruder.

[MBSupport]

Thanks for the info! I'm checking in with the software team. Please standby!

[MBSupport]

One thing to make sure is that your heated build plate is set to on. You can find this function under the same menu as the TOOL COUNT option.