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Type: Posts; User: scobo

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  1. Replies
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    Ok, after scanning another couple of objects, I'm...

    Ok, after scanning another couple of objects, I'm happy that the quality is at least as good as previous versions and 2.5 seems to be working fine.
    Still haven't noticed a great deal of difference...
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    Well, much to my embarrassment, I've just...

    Well, much to my embarrassment, I've just realised I made a big cock-up with my first test of this new version.
    The picture I earlier, which was lower quality, was in fact a 3d print of the original...
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    Yeah, you always have to calibrate when you...

    Yeah, you always have to calibrate when you install a new version as you have to uninstall the previous version.
    One thing I noticed was the alignment was a bit off so I might try calibrating again...
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    Finally got it working ! Spent over 2 hours on a...

    Finally got it working !
    Spent over 2 hours on a Teamviewer session with a guy from Einscan support yesterday who, to his credit, tried pretty much everything.
    He reckoned it was some webcam...
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    Yeah, tried that. Didn't have any problem with...

    Yeah, tried that.
    Didn't have any problem with the previous version.
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    779

    Having trouble with this version. Taking over a...

    Having trouble with this version. Taking over a minute for a single scan instead of the usual 15 seconds or so and there is no scan image ??!!
    Anyone else having this issue ?

    Debug window shows...
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    AVG have confirmed the file is safe. False alarm.

    AVG have confirmed the file is safe.
    False alarm.
  8. Replies
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    Just downloaded this and my antivirus software...

    Just downloaded this and my antivirus software (AVG) thinks it's suspicious so it's uploaded it to AVG for further analysis.
    Strange !

    https://s28.postimg.org/x8sdl80gd/IMG_1152.jpg
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    The SE seems to have pretty much the same spec as...

    The SE seems to have pretty much the same spec as the Einscan-S. In which case there are plenty of examples scans online. Here's a few of mine ........
  10. Thread: Software Crashes

    by scobo
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    805

    You can certainly pay a heck of a lot more for a...

    You can certainly pay a heck of a lot more for a scanner, this one is at the higher end of the hobbyist market.
    It shows as the results are way better than any other non-professional scanner.
  11. Thread: Software Crashes

    by scobo
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    805

    Good stuff. That's more like the kind of support...

    Good stuff.
    That's more like the kind of support you'd expect with kit costing this much !
  12. Thread: Software Crashes

    by scobo
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    Just remembered I still have previous versions of...

    Just remembered I still have previous versions of the software back to 1.7.3.
    If you want to try them I can upload them to my Google drive and provide a link.
  13. Thread: Software Crashes

    by scobo
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    Wow, that's a pretty poor response ! I'm...

    Wow, that's a pretty poor response !
    I'm guessing you've already tried rebooting your PC.
    Sorry, can't really think of anything else at the moment but I'll post again if something comes to mind....
  14. Thread: Software Crashes

    by scobo
    Replies
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    805

    I doubt very much it's the graphics card. My...

    I doubt very much it's the graphics card. My laptop only has onboard graphics, no dedicated gpu, and I have no issues with the Einscan software.
    I would contact Einscan support, they usually respond...
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    Thanks for the heads-up there. I'll be sure to...

    Thanks for the heads-up there. I'll be sure to avoid that one ! ;)
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    Very strange, I haven't had that problem so I...

    Very strange, I haven't had that problem so I can't advise on it but you could try emailing Einscan support.
    They were very quick to reply to another issue I had.
  17. Replies
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    So the auto alignment in free scan isn't working...

    So the auto alignment in free scan isn't working for you ?
    If so, have you tried manual alignment by selecting 3 points on the scan ?
    I sometimes find auto alignment doesn't work in free scan with...
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    it seems to be an intermittent error in the...

    it seems to be an intermittent error in the calibration.
    Try closing the program then start it again and recalibrate. That's how I get it to work again when it happens.
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    Have you tried manual alignment ?

    Have you tried manual alignment ?
  20. Replies
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    If that doesn't work for you, send Einscan...

    If that doesn't work for you, send Einscan support an email.
    They replied to me very quicky last week with a fix to another issue I had.
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    Ok, I seem to have fixed it ! I uninstalled...

    Ok, I seem to have fixed it !
    I uninstalled both version and reinstalled 2.0 by itself and autoscan alignment is working again. :)
    I guess it's not a good idea to have 2 versions of the same...
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    Strangely enough, manual alignment works fine...

    Strangely enough, manual alignment works fine with mine. Can't understand why the autoscan alignment is so far out ???
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    Yeah, there seems to be a few bugs in V2.0. The...

    Yeah, there seems to be a few bugs in V2.0. The previous version was more stable.
    Regarding your empty scan preview, I sometimes see this when the scanner has picked up "noise" from the area behind...
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    Alignment problem with Einscan 2.0

    I've been using the new v2.0 update of the scanning software for the past few days without any problems but all of a sudden, it seems to have developed a problem with alignment in turntable mode....
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    It's a pretty big file, 344mb. Could be that the...

    It's a pretty big file, 344mb.
    Could be that the server was busy when you tried. I had the same problem when I first tried but a couple of hours later it downloaded in a few minutes.
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