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    problem with update 2.1

    Hi,
    Is any one else having problems with crashing? I was using 2.0 last week and when I started it yesterday it keeps crashing. So I uninstalled and reinstalled 2.0 same problem. I sent a ticket in...
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    I have sent a support request. Thanks

    I have sent a support request.
    Thanks
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    Hi Sorry, No manual does not work. only the upper...

    Hi Sorry, No manual does not work. only the upper window shows up with the scan but the scan part to be aligned does not come up in the window. I have tried reinstalling and reboot and recalibrate....
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    Well I have tried that and it works for auto...

    Well I have tried that and it works for auto scan. Thanks, but not for free scan.
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    So I am having the same problem and I uninstalled...

    So I am having the same problem and I uninstalled both and reinstalled 2.0 and the manual scan is still not working. Did any one get it working other than uninstalling and reinstalling 2.0?
  6. Were is this in the program? "There's also an...

    Were is this in the program? "There's also an option to set the number of turntables steps (or rotations) from 8 to 180 if you need to capture more angles." Is this only in the pro vers.? If it is in...
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    Very nice.

    Very nice.
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    Did you post process these or are they strait...

    Did you post process these or are they strait from the scans?
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    Would still be nice to have a clean up tool for...

    Would still be nice to have a clean up tool for auto scan to get rid of the rig holding it to get the best scan angle.
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    Question about the projected pattern

    So the question I have about the project pattern.:

    Why does the pattern only scan with vertical lines. Other scanners that I have scene/used have both vertical and horizontal lines for there...
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    When free scanning what is the optimal distance ?

    When free scanning what is the optimal distance ?
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    Hi, So the new automatic turntable remover is...

    Hi,
    So the new automatic turntable remover is nice , But it removes to much of the object on the turntable. I did a scan yesterday and it removed about 9mm from the bottom object scanned.
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    I still would like to be able to decide if I want...

    I still would like to be able to decide if I want more or less scans/steps per session.
    I would like a clean up option after each rotation session so I can use some thing to hold the object at an...
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    Hi Alfred, In the control panel.

    Hi Alfred,
    In the control panel.
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    Hi, It would be nice to have a manual clean up...

    Hi,
    It would be nice to have a manual clean up after each scan step when using the turn table to get rid of any rigging that is being used to hold the part at an angle for the scan. That would make...
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    Hi, So I reinstalled 1.4 and it still will not...

    Hi,
    So I reinstalled 1.4 and it still will not work. So I uninstalled it it went through all the uninstall windows saying it was done but when I went to the programs files and the 1.4 folder was...
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    I start the program. once it is on the camera...

    I start the program. once it is on the camera shows the item on the scanner screen. I then press the scan button , It goes through the first scan of lights then it freezes and then it says that the...
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    Hi Alfred, I just started up the scanning...

    Hi Alfred,
    I just started up the scanning software and started a scan, it went through the first scan on the turn table and then it crashes. I restarted the computer and started it again and it...
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    Ok, So we can move the turn table out a little...

    Ok, So we can move the turn table out a little and re calibrate to auto scan some thing a little larger?
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    I find that after scanning with the turn table...

    I find that after scanning with the turn table and then going to free scan and then back to turn table I have to re calibrate.
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    Has anyone gotten this to work?

    Has anyone gotten this to work?
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    Software requests

    With the new software update they have added the pause and stop function. Thank you !

    Can we get the option to control how many scan/steps that will be made/scanned. This would help for some...
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    How to Align

    Hi guys,
    How do you us the align when 2 scans do not line up????? I have done the points. but what do you do after that. would really help to get a manual for all of this. I have gotten a coupe of...
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    OK THanks.

    OK THanks.
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    Einscan-s free scan calibration

    So what is the process to calibrate in free scan mode?
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