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  1. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Results from EZ3D

    I was called by the local police to find out about the situation about the printer.
    I informed him that the printer is still sitting here packed in a box waiting for a shipping label
    He informed...
  2. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Do as described above complain to your credit...

    Do as described above
    complain to your credit card company.
    I was refunded in full.
    Also the parts are inferior and all dont fit.
    If they threaten you with a law suit to get thier parts back...
  3. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    try to return it and see what happens

    try to return it and see what happens
  4. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Hi Victor, We are not linking you to ...

    Hi Victor,

    We are not linking you to Kickstarter. We understand how you purchased the printer, and that is not the issue at hand. The issue is that you agreed to be expedited by placing you in...
  5. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    By the way I didnt go through any kickstarter...

    By the way I didnt go through any kickstarter program to find you.
    I found you on the net under 3d printers soplease quit trying to link
    me to your beta or kick starter programs I bought the...
  6. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Now I wish no more arguiment on this subject. I...

    Now I wish no more arguiment on this subject.
    I will ship you the printer in sub assemblies COD
    I you wish to decline acceptance that is up to you
  7. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Here is the Exact Statement for Beta Kits on the...

    Here is the Exact Statement for Beta Kits on the Kickstarter Project site: BETA KITS - Receive a kit of the printer without complete instructions. Recommended only for 3D printing gurus, hackers,...
  8. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Hi Victor, Here is the exact e-mail Jake sent...

    Hi Victor,

    Here is the exact e-mail Jake sent you to inform you that you were bumped to a beta kit. If he hadn't bumped you to a beta kit, your printer wouldn't have even shipped yet, meaning...
  9. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    I am sorry but I WAS NOT a beta customer! I was...

    I am sorry but I WAS NOT a beta customer! I was told that since I had
    waited so long to get my printer that you would send me a beta machine
    in good faith.
    You need to check your emails as I have...
  10. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    Hi Victor, Per the return policy stated here:...

    Hi Victor,

    Per the return policy stated here: https://www.phoenix3dprinter.com/return-policy.html you must pay for shipping both ways. To expedite your order, you agreed to become a beta backer...
  11. looking for 3d software for flat surfaces such as walls

    I am looking for a 3d software similar to sketch up to use for making flat walls with raised surfaces such as door frames windows etc.
    any suggestions?
  12. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    I dont know how to thank you for stepping in on...

    I dont know how to thank you for stepping in on my behalf.
    I have talked to EZ3D in the beginning and informed them that I would write the instruction manual with pictures if need be and still have...
  13. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    You must understand that after being told that...

    You must understand that after being told that they would not give me phone support and that they only give email support (Which I have been waiting for the last 4 days to get a email) to BETA...
  14. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    I have 28 years of IBM field service and was the...

    I have 28 years of IBM field service and was the test tech on the first ATM's developed I am fully capable in assembling a printer of any type with the proper documentation.
    But when you have...
  15. Thread: I need HELP

    by vicsrc
    Replies
    31
    Views
    22,947

    I need HELP

    I purchased EZ3D Phoenix printer and waited for three weeks for it to arrive.
    When I contacted JAKE WOOD to inform him I was still waiting for my printer he informed me that he was put ing me in a...
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